Pre-Sales Support Services
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- RFP/RFQ Fulfillment
- Configuration and Sales Engineering Support
- Proposal Preparation
- Product and Sales Training
- Sales Strategy
- Onsite Sales and Engineering assistance |
Post Sales Support
|
- Order Management from Contract generation through Installation and billing
- Order Writing and Submission to all carriers
- Order Tracking and Announcements via online web tool with automated alerts
- Hot or Coordinated Cuts and Disconnects
- Billing Inquiries and Credit Requests
- Repairs
- Adds, Moves and changes |
|
Conferencing Services
|
- Audio
- Video
- Web
- Multimedia |
Internet Access
|
- T-1
- DS-3
- OC-x
- Ethernet over Fiber
- Ethernet over Copper
- DSL
- FTTN DSL |
Marketing
|
| - Web Marketing and SEO (Search Engine Optimization) services |
|
Managed Services
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- Hosted IP PBXs
- Routers
- Switches
- Co-Location
- Data Center Hosting |
VoIP
|
- IP Integrated Access
- Hosted IP Centrex
- IP Trunking
- SIP Trunks |
|
Security Services
|
- Firewall
- Security Audits
- Disaster Recovery Plans |
Voice
|
- Local
- Long Distance
- Toll Free (8xx)
- Calling Card |
|
